KKDB Privacy Policy — Your Complete Guide to Data Protection

We collect certain information to provide services on the KKDB platform and improve your experience. Your consent is always obtained before collection, and only the data that is necessary is stored.

Personal Identity Information:

• Full name, date of birth, and gender
• Email address and mobile number
• Current residential address and postcode
• National ID or passport number (for KYC verification)

Financial & Transaction Information:

• Mobile banking number (bKash, Nagad, Rocket)
• Crypto wallet address (where applicable)
• Complete deposit and withdrawal history
• Betting and gaming activity records

Technical and device information:

• IP address and geographic location
• Browser type and operating system
• Device ID and hardware information
• Session Time, Login & Logout History

KKDB collects information from various sources. We maintain full transparency about each source and keep you informed at all times.

• Information provided directly by you: Information you provide directly when registering an account, completing KYC forms, contacting our support team, or filling out surveys.
• Automatically Collected Information: Automatically collected through cookies, web beacons, and log files while you use the KKDB platform.
• Third-Party Verification Agencies: As part of the KYC process, information may be obtained from identity verification agencies.
• Payment Providers: Transaction confirmation details from bKash, Nagad, or Rocket are collected automatically.

KKDB uses your information only for specific, legitimate purposes. Your data is never used in ways that fall outside those defined purposes.

• For account management and user identification purposes.
• For processing deposits, withdrawals, and bonuses.
• For enforcing our AML policy to prevent money laundering.
• To detect unusual activity and maintain platform security.
• To send you personalized offers and promotions, with your consent.
• For customer support improvement and issue resolution.

KKDB employs the latest technology to protect your data. Our servers and databases are secured across multiple layers of protection.

• 256-bit SSL/TLS encryption: All data transmissions are fully encrypted. No one can intercept information in transit between your browser and KKDB's servers.
• Firewall and DDoS protection: Our servers are secured with advanced firewalls and DDoS mitigation systems.
• AES-256 Database Encryption: All stored data is protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.

Data Retention Period:

• While your account is active: all data is actively retained.
• After account closure: up to 5 years, in accordance with legal obligations.
• Financial transaction records: retained for up to 10 years as required by law.

KKDB never sells your personal information to third parties for commercial purposes. However, data may be shared under certain specific circumstances.

• Payment Providers: Information required to process transactions via bKash, Nagad, Rocket, and crypto payment gateways.
• KYC & Identity Verification Agencies: With licensed agencies to verify your identity.
• Legal Authorities: To relevant government authorities when required by court order or legal investigation.
• AML Compliance: To regulatory authorities for anti-money laundering compliance.
• Technology partners: For service operations only, under strict confidentiality agreements.

The KKDB website uses cookies and similar tracking technologies to enhance your browsing experience and monitor site performance.

• Essential cookies: Used to maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Helps us understand which parts of the site are used most — no personal data is included.
• Session Cookies: Automatically deleted when the browser is closed.
• Persistent Cookies: Stored for a specified period.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

KKDB is firmly committed to protecting minors online. Our platform is designed exclusively for users aged 18 and above.

• No one under the age of 18 is permitted to create an account on KKDB.
• Date of birth is verified at the time of registration.
• If we become aware that a minor has registered, the account is immediately closed and all associated data is deleted.
• Parents regarding their child's account Help Centre to get in touch.

KKDB believes you should have full control over your own data. You may exercise the following rights at any time.

KKDB may update this Privacy Policy from time to time, due to new regulations, technological changes, or service improvements. We will notify you in advance of any significant changes.

• Notification: For significant changes, you will be notified at least 30 days in advance via email and SMS.
• Website notice: A notice will be displayed upon your first login following any changes.
• Consent Required: Fresh consent will be obtained for any material changes.
• Archive: Previous versions Help Centre Available upon request.
• Effective date: The effective date of each update will be noted at the top of the page.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact KKDB's Data Protection team directly. We are always here to help.

• Email: support@kkdb.im — For any questions related to data protection.
• Live Chat: Help Centre Bangla-speaking support available 24/7.
• Response Time: Email complaints receive an initial response within 48 business hours.
• Data Request: Send a request via email to view, correct, or delete your information.
• International Complaints: If a matter cannot be resolved directly, you have the right to file a complaint with an international data protection authority.